Privacy policy for Etalon Group AB HygienePro

In this privacy policy you will find comprehensive information about how we handle personal data and comply with current legislation. We also explain what rights you have towards us at Etalon Group AB HygienePro and how you can use them.

We ask you to read the text carefully. By shopping at the Etalon Group AB HygienePro webshop and using Etalon Group AB HygienePro services, you accept our Privacy Policy and our processing of your personal data. If you have any questions or concerns, please contact us at support@etalon.se .

When is personal and company data processed?

Etalon Group AB HygienePro processes your data when you:

  • Ordering products
  • Register as a customer
  • Seeking contact with us

What information do we collect?

You can directly or indirectly provide us with information about yourself in several different ways. For example, if you choose to buy products via our webshop, if you choose to contact us via email, telephone or via the contact form that is scattered on our website. Examples of personal data are:

– Personal and contact information such as name, social security number, e-mail address,

mobile phone number and address

– Delivery address

– Device information such as IP address, language settings and browser settings

Why do we need your data?

The main purpose of the personal data processing carried out by Etalon Group AB HygienePro is to provide, perform and improve our services towards you. Some of the reasons why we need to collect your data are purely legal, we need to save them in order to comply with current legislation. On other occasions, we need to save your data in order to fulfill our agreements and be able to deliver your ordered products/services.

Why do we need your social security number?

For our companies that shop directly via our webshop, we do not need social security numbers, an organization number is enough.

Who can we share your personal data with?

Etalon Group AB HygienePro does not sell your personal data to anyone and we do not share your personal data with anyone. In some cases, however, we may share your personal data with selected third parties. If that happens, we make sure that the transfer takes place in a secure way that preserves your privacy. In these cases, only the necessary information about you is shared with third parties. Below are some of the categories of recipients with whom we may share your information.

  • Etalon Group AB HygienePro offers complementary services such as calibration/assembly of products.

– System suppliers for business systems and case management. In order to implement our

assignments and services, we store your data in our business system (accounting software) as well

in case of payment problems in a case management system (debt collection company).

Where do we process your personal data?

Etalon Group AB HygienePro and our partners/suppliers generally process your personal data within the EU/EEA. In cases where personal data is processed outside the EU/EEA, we ensure that our suppliers and partners live up to the same level of security and protection as applies in the EU/EEA.

How long do we store your personal data?

Personal data is stored by Etalon Group AB HygienePro for as long as is necessary for the purposes stated above. It can be as long as required by law or authority decision. Etalon Group AB HygienePro also takes measures to keep personal data up-to-date and delete outdated or otherwise incorrect or redundant personal data.

Your rights

Regardless of which personal data we have saved about you, you always have control over this data. Therefore, according to current data protection legislation, you have access to the following rights:

– Right of access (register extract). You can request extracts of the personal data we have

registered with us and verify the information we have about you.

  • Right to rectification. If we happen to have incorrect or incomplete information about you, you have the right to get these corrected-
  • Right to be deleted. You have the right to request to have your personal data deleted if it is so that the information about you is no longer necessary for the purpose for which it was collected. If the information is saved due to a statutory obligation to save certain information you have, however not entitled to demand that these be deleted.
  • Right to data portability. If our right to process your data is based on consent from you or to fulfill an agreement with you, you may have the right to request to obtain the data in a machine-readable format, in order to reuse them at another company. It mainly applies information that you yourself have provided to us. Only certain information is covered by the right to data portability.
  • The right to object to certain types of treatment. You have the right to avoid direct marketing and object to such processing of personal data based on balance of interests. If you object to direct marketing, we will stop processing of your personal data for that purpose
  • The right to restrict the processing of personal data. You have the right to limit the processing of your personal data if, for example, you consider them to be incorrect.

You can also influence which channels we will use to contact you. For example, you can choose not to be contacted by e-mail, SMS or phone. You also have the option of opting out of various types of mailings, such as newsletters. In these cases, you need to contact us and request a limitation in the communication channel we use.

There is no cost to you to exercise these rights. However, if a request is clearly unfounded or unreasonable, we may charge a fee to cover our administrative costs of your request. We may also deny a request that is unfounded and unreasonable.

Exercise your rights

Do you have personal data registered with us at Etalon Group AB HygienePro? Then you have the right to the following:

  • Right to erasure
  • Right to limitation
  • Right to object
  • Right to rectification

– Right to information (register extract)

  • Right to data portability

If you wish to exercise any of these rights, please send a request by email ( support@etalon.se ) .

In order to help you in the best possible way, we ask you to include certain information when you contact us.

When requesting correction, limitation and objection, we need your first and last name, telephone or mobile number and email address (to identify you in our systems). You also need to indicate which information about you you want corrected, which information you want to be restricted from or which information you object to.
When requesting deletion, we need your first and last name, telephone or mobile number and email address (to identify you in our systems).
When requesting information (register extract), we need your first and last name, telephone or mobile number and e-mail address (to identify you in our systems). To ensure your identity, you also need to include a signed copy of your valid ID document.
When requesting data portability, we need your first and last name, telephone or mobile number and email address (to identify you in our systems). To ensure your identity, you also need to include a signed copy of your valid ID document. We also need to know how you wish to receive the compilation of your personal data or if it is to be provided by another actor.

Contact information for the Swedish Privacy Agency (IMY):
08-657 61 00
imy@imy.se

Cookies

The cookies used on our website are grouped into the following categories.

Necessary cookies – Techniques and functions

Necessary cookies that are absolutely necessary for the website to function properly. These cookies ensure basic functions and security features of the website, anonymously.

Functional cookies/techniques

Functional cookies help to perform certain functions such as sharing the content of the website on social media platforms, collecting feedback and other third-party functions.

Cookies for better performance

Performance cookies are used to understand and analyze the website’s key performance indicators, helping to deliver a better user experience for visitors.

Cookies for analysis and development

Analytics cookies are used to understand how visitors interact with the website. These cookies help provide information about metrics for the number of visitors, bounce rate, traffic source, etc.

Cookies to customize marketing and content

Advertising cookies are used to provide visitors with relevant advertisements and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Other purposes

Other uncategorized cookies are those that are analyzed and have not yet been classified into a category. Etalon Group AB HygienePro uses cookies for technical reasons and to facilitate the individual visitor’s activities. Cookies are also used to measure traffic on our websites and for statistical purposes. The information collected is anonymous and does not contain personal information such as name or email address or other personal information. Information about the visitor cannot be tracked. Your consent applies to the following domains: Etalon Group AB HygienePro.

Your current state: Consent accepted. Allowed all cookies (Necessary cookies – Technologies and functions, Functional cookies/techniques, Cookies for better performance, Cookies for analysis and development, Cookies to customize marketing and content, Other purposes). Manage your consent.

What is a cookie?

A cookie is a small amount of data that usually has a unique mark on it. This data is sent from a website’s computer to your browser and then stored on your hard drive. All websites can send cookies to your browser (if your browser settings allow it). To prevent this information from being misused, websites can only read information from cookies saved by themselves and not any cookies saved by other websites.

As a user, you have the option to set whether you want cookies to be saved automatically in your browser, whether you want to be asked every time a cookie wants to be saved or whether you want no cookies to be saved. Many websites use cookies to keep track of whether the browser has visited the website before. A check is then made at each visit whether the cookie is stored in your browser or not. If there is none, the browser tries to save a cookie. This information is then used when you surf to make it easier for you as a visitor.

What does the law say?

According to the Electronic Communications Act, everyone who visits a website must have access to information that the website contains cookies and the purpose of the use of cookies. The visitor must also consent to the use of cookies.